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White Paper - Unified Communications
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Date added: 08/11/2008 |
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This paper was written to familiarize a non-technical audience with the basics of unified communications technology. It covers the basics of public networks and provides an architectural overview of a basic unified communications system and how it connects to the public switched telephone network (PSTN) and the Internet to provide service. |
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Unleashing Leadership
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Date added: 08/21/2008 |
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This article was written in 2003 while I was working with a leadership development organization. It illustrates the concept of encouraging leadership at all levels of an organization. Written in an informal tone with several anecdotes and case studies, it provides an invitation to think about the topic of leadership in a new way. |
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Research Note - Saudi Arabia Telecom
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Date added: 08/21/2008 |
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This is a very brief summary of the regulatory environment in Saudi Arabia for telecom services. It was researched and written several years ago as part of a project I conducted to evaluate a new Saudi business venture. |
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